Booking conditions and information of your holiday destination

Take a look at the general conditions of the 3 star Hotel in the heart of the Dolomites and start confidently into your well-deserved holidays

Down payment: Reservations are only considered definitively if accompanied by a down payment per room.

Check in - check out: The rooms are ready for occupation at 3 p.m. In case of an arrival after 6 p.m. please give phone notice. On the departure day the room has to be left at 10 a.m.

Cancellation of reservations: Reservations are valid only with a hotel deposit to be paid by bank transfer and with our confirmation by mail, fax or email.

Up to 31 days prior to arrival: the deposit will be kept by the hotel as cancellation
30 – 8 days prior to arrival: 80% of the price for the booked stay will be charged.
7 – 0 days prior to arrival: 90% of the booked stay will be charged

In case of belated arrival or earlier departure, we calculate the entire reserved time of stay.
We recommend to all our guests to have travel cancellation insurance before their booking! This will cover all cancellation fees, including the deposit.
It is possible for guests to take out a travel cancellation insurance policy via the link “Travel Cancellation Insurance”.

Please do not forget to think about taking out travel insurance.
Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.